Privacy Policy
Effective Date: 05 April 2025
Monarch Motorsport (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://monarchgroupca.com, contact us, or use our services. By accessing our website or providing us with your personal information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
- Name, email address, phone number, and mailing address.
- Vehicle details, service requests, and appointment information.
- Any messages, inquiries, or feedback you submit.
- Information Collected Automatically
- IP address, browser type, operating system, and device details.
- Website usage data such as pages visited and time spent.
- Cookies and similar technologies.
2. How We Use Your Information
We use collected information to:
- Provide and manage requested services.
- Communicate regarding appointments, updates, and promotions.
- Process payments and provide receipts.
- Improve our website, services, and customer experience.
- Comply with legal obligations and prevent fraud.
3. Cookies and Tracking
Our website uses cookies and related technologies to:
- Enable essential site functionality.
- Analyze traffic and improve performance.
- Provide personalized content.
You may disable cookies through your browser settings, but some features may not function properly.
4. Sharing of Information
We do not sell personal information. We may share your information with:
- Service Providers: vendors who help operate our website, process payments, or deliver services.
- Legal Compliance: when required by law or to protect our rights.
- Business Transfers: if our company merges, sells, or transfers assets.
5. Your California Privacy Rights
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
- Right to Know: what personal information we collect and how it is used.
- Right to Delete: request deletion of your personal information.
- Right to Opt-Out: of the sale or sharing of personal data (note: we do not sell personal information).
- Right to Non-Discrimination: equal service even if you exercise your rights.
To exercise your rights, contact us at info@monarchgroupca.com or call (818) 500-0092.
6. Data Retention
We retain personal information only as long as necessary for business, legal, or regulatory purposes.
7. Security
We use reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with information, please contact us to remove it.
9. Third-Party Links
Our website may link to external sites. We are not responsible for the privacy practices of third-party websites.
10. Your Rights and Choices
You may:
- Update, correct, or delete your personal information by contacting us.
- Opt out of marketing emails by using the “unsubscribe” link.
- Manage cookie preferences through your browser.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Monarch Motorsport
4616 San Fernando Rd
Glendale, CA 91204
Email: info@monarchgroupca.com
Phone: (818) 500-0092